Privacy Policy
This Privacy Policy explains how Floor Grip Medic LLC collects, uses, protects and shares information when you visit our website, request an estimate, contact us or use services linked through our website.
By using this website, submitting information through a form, contacting Floor Grip Medic, or using a third-party service linked from this website, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect information that you voluntarily provide when you contact Floor Grip Medic, request an estimate, submit a form, communicate with us by phone or email, or otherwise interact with our business.
This information may include:
- Name
- Email address
- Phone number
- Property or project address
- Approximate project size or square footage
- Photos or videos of a project area
- Details about your flooring or concrete project
- Communication preferences
- Other information you choose to provide
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through standard website technologies.
This may include:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on the website
- Referring website or search engine
- General geographic information
- Website interaction and performance data
This information is generally used to operate, secure and improve the website and to understand how visitors use it.
3. How We Use Information
Floor Grip Medic may use collected information for legitimate business purposes, including:
- Responding to inquiries and estimate requests
- Evaluating potential projects
- Preparing proposals and communicating about scheduling
- Providing requested services
- Providing customer support
- Following up regarding a project or inquiry
- Improving our website and services
- Maintaining business and customer records
- Preventing fraud, abuse or security problems
- Complying with legal or regulatory obligations
4. Estimate Requests and DripJobs
Floor Grip Medic uses DripJobs as part of its estimate-request, customer communication and project-management process.
When you click an estimate-request button on this website, you may be directed to a DripJobs-hosted page. Information submitted through that platform may be processed by DripJobs according to its own privacy practices.
Floor Grip Medic may receive the information you submit through that platform for purposes such as responding to your inquiry, preparing an estimate, scheduling and communicating regarding your project.
5. Financing Services
Our website may provide links to third-party financing providers or prequalification services.
If you choose to use a third-party financing service, any information you submit directly to that provider is governed by that provider's own privacy policy and terms.
Floor Grip Medic does not control how third-party financing companies collect, use or protect information submitted directly to them.
6. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools or similar technologies to help the website function, improve performance, understand visitor activity and measure marketing effectiveness.
Cookies are small files stored on your device by your browser. You may be able to control or disable cookies through your browser settings, although doing so may affect certain website functionality.
7. Analytics and Advertising
We may use website analytics, advertising or measurement services provided by third parties, including services associated with search engines, advertising platforms or website-management tools.
These services may collect information about visits to our website and interactions with advertisements or website content through cookies or similar technologies.
Floor Grip Medic may use this information to understand website traffic, improve marketing and measure the effectiveness of advertising campaigns.
8. How Information May Be Shared
Floor Grip Medic does not sell personal information to third-party advertisers.
Information may be shared when reasonably necessary with service providers that help us operate our business, website or customer-management systems.
Examples may include:
- Website hosting and technology providers
- Customer relationship management providers
- Email or communication providers
- Payment or financing providers when you choose to use them
- Professional advisers such as accountants, attorneys or insurers
- Government agencies or other parties when required by law
We may also disclose information when reasonably necessary to protect the rights, property or safety of Floor Grip Medic, our customers or others.
9. Data Retention
We may retain personal and project-related information for as long as reasonably necessary for business, customer-service, accounting, warranty, legal, insurance and recordkeeping purposes.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Information Security
We use reasonable administrative, technical and organizational measures intended to protect information from unauthorized access, loss, misuse or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed completely secure.
11. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Floor Grip Medic is not responsible for the privacy practices, security or content of third-party websites. We encourage visitors to review the privacy policies of any third-party service they choose to use.
12. Communications
If you contact us or request an estimate, we may communicate with you by telephone, email, text message or other reasonable methods regarding your inquiry or project.
Where required by law, marketing communications may include an option to unsubscribe or opt out.
13. Children's Privacy
This website and our services are intended for adults seeking residential, commercial or property-related services.
We do not knowingly collect personal information from children under 13 through this website.
If we become aware that information from a child under 13 was submitted without appropriate authorization, we may take reasonable steps to remove it.
14. Your Privacy Choices
Depending on applicable law and the nature of the information involved, you may contact us to request information about personal information we maintain, request corrections, or ask that certain information be deleted.
Some information may need to be retained for legitimate business, legal, accounting, insurance, warranty or recordkeeping reasons.
15. Florida Residents
Floor Grip Medic LLC is a Florida business. We handle personal information in accordance with applicable federal and Florida law.
Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or legal requirements.
When we make changes, the updated version may be posted on this page with a revised "Last Updated" date.
17. Contact Floor Grip Medic
If you have questions about this Privacy Policy or how information is handled, you may contact us using the information below.
Floor Grip Medic LLC
Phone: 904-441-1400
Email: robert@floorgripmedic.com
Website: floorgripmedic.com
Floor Grip Medic serves residential, commercial and HOA properties throughout Northeast Florida and qualifying Southeast Georgia communities.
Have a Question About This Policy?
Contact Floor Grip Medic if you have a question about privacy, website information or how information submitted through our website is handled.
CONTACT FLOOR GRIP MEDIC